(prohibited items in Listings are listed below)
MerchantQ (sometimes herein “MerchantQ,” “We”, “Us” or “Our”), offers services through the domain www.HandmadeThingys.com (sometimes herein the “Site” or “Marketplace”). By registering as an Advertiser with MerchantQ, you (“Advertiser”, “Store owner” “You” or “Your,” which collectively includes You and any other entity you may be representing) agree to abide by the Terms of Service (”Terms”) outlined below. MerchantQ reserves the right to edit these Terms at any time, so We recommend checking back from time to time for any changes that might apply to You. Your registration with MerchantQ as an Advertiser constitutes a binding agreement between You and MerchantQ (“Advertisers Agreement”).
MerchantQ provides a web application (“Software”) that allows Store Owners to create online presence through which they can offer for sale goods and services online. MerchantQ also provides merchant services, including hosting of the online Ad Space, access to site design templates, marketing services and other related services as may be offered from time to time (individually and collectively, “Services”).
When an Advertiser lists an item or product for sale, or a link to their website, on MerchantQ and a buyer agrees to purchase the item, the parties have entered into a binding agreement which both parties are required to fulfill. The Store Owner should sell and the buyer should buy the goods or services for the price agreed to by the Store Owner and its buyer.
Account Terms for All Advertisers
Order fulfillment is the Advertisers sole and full responsibility. All products purchased through a MerchantQ online Ad must be fulfilled by the Advertiser in a timely manner, and in all events within a maximum of 7 business days following completion of an order, unless otherwise agreed by the Advertiser and its buyer. Failure to fulfill orders may cause Your Ad Space and Membership and account to be suspended by MerchantQ.
You are responsible for any customization of Your MerchantQ online Ad Space (sometimes herein “Ad Space” or “Product Listing”) , including graphics and information.
You are responsible for managing all products and collections, including information about the product, product variants and product images. You must correctly and accurately describe all products listed in Your MerchantQ Ad Space.
You are responsible for all activity and content (data, graphics, photos, links) that is uploaded under Your MerchantQ Product Manager account.
MerchantQ’s services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. Individuals under the age of 18 can use this service only in conjunction with and under the supervision of a parent or legal guardian. In this case, the adult is the Ad Space owner and is responsible for any and all activities.
You authorize MerchantQ to process any and all of Your MerchantQ account transactions initiated through the use of the password and/or passphrase that you establish through registration on the Site and you are solely responsible for maintaining the confidentiality of such password and/or passphrase. MerchantQ cannot and will not be liable for any loss or damage from Your failure to maintain the security of Your account and password.
You may not use Product Listings for any illegal or unauthorized purpose nor may You, in the use of the Service, violate any laws in Your jurisdiction (including but not limited to copyright laws).
You will be responsible for payment of all applicable sales, use and other taxes and government charges, whether federal, state or foreign, for each sale made through Your Ad Space.
We may, but have no obligation to, remove content and accounts containing content that We determine at Our sole discretion as unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.
You expressly understand and agree that MerchantQ shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service.
You must not transmit any worms or viruses or any code of a destructive nature.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service without the express written permission of MerchantQ.
MerchantQ does not claim any intellectual property rights over the material You provide to the MerchantQ service. All material You upload remains Yours.
You agree to not sell or rent any purchasers’ information to any third-party companies. This includes Name, Email, Address and Phone Number.
Technical support is only available via email or the Contact Form. Please use phone contact for urgent critical issues.
MerchantQ works hard to keep the Site operating for the benefit of its users. However, in the event of a problem, please contact Us at support(at)MerchantQ.com. MerchantQ does not warrant that the Service will be uninterrupted, timely, secure or error-free. The Service is provided on an “as is” and “as available” basis without any warranty or condition.
A breach or violation of these Terms, at the sole discretion of MerchantQ, may result in immediate termination of Your Services.
As an Advertiser, all of the products you advertise on MerchantQ may also be marketed through our social platforms such as Facebook.com/MerchantQ and other platforms..
Inclusion in the MerchantQ Handmade Products Marketplace at www.HandmadeThingys.com is not guaranteed and your Product Listing and or Storefront may be hidden/removed from the Marketplace at our discretion. Reasons for removal include, but are not limited to:
MerchantQ receiving more than 3 customer complaints regarding your business or services;
Your business averaging a rating of less than 0;
Missing required profile information;
or poor quality photographs.
You agree not to post 3rd party advertisements of any kind in your Ad Space. This includes banner ads, Google Adwords or affiliate programs of any kind.
We reserve the right to modify or terminate the Service for any reason, without notice, at any time.
Prohibited Listings and Products
We expect Advertisers to undertake necessary due diligence to confirm the products listed for sale in Your MerchantQ Ad Space are in strict conformity with all applicable laws. In the event MerchantQ concludes that a product or listing for product is prohibited, possibly illegal or inappropriate, We may without any notice to You immediately remove or modify the listing for the product. MerchantQ reserves the sole right and discretion to determine whether listings for products and contents on the Site is appropriate.
The following products, items and services are not permitted to be sold or listed for sale on the Site:
Media which has been copied likely infringes copyrights and trademarks and may not be sold on the Site. Any copyrighted materials which have been copied without authorization are prohibited on the Site. Furthermore, the following items are not permitted to be sold or displayed on the Site:
Unauthorized copies of photographs and pictures.
Unauthorized recordings of music or concerts.
Unauthorized soundboard recordings.
Unauthorized reproductions of movies.
Unreleased/pre-released movies or video related thereto such as previews and trailers.
Unpublished and unauthorized film scripts, electronic press kits and unauthorized props.
Unauthorized reproductions of books
Unauthorized recordings or copies of recordings of radio programs or television programs and unauthorized scripts.
Any video games or software unless such video games and/or software are full retail versions.
Media which is produced and distributed for promotional use only are not authorized for retail distribution or sale, including but not limited to promo books, promo music albums and CDs, promo films and promo software.
Unauthorized replica, counterfeit and “knock-off” merchandise is prohibited.
Celebrity images and/or the use of celebrity names without permission of a celebrity or their management including products containing such images.
Media transferred from one format to another.
Photography, paintings, illustrations of any sort, textual descriptions, videos, DVDs, tapes or other media for visual reproduction that is pornographic or depicts a human being engaged in actual sexual conduct; gratuitous nudity or suggestive gratuitous nudity; any item depicting a nude individual under the age of 18 years; the offer to engage in sexual activity with anyone or anything; the offer of a massage or other service requiring physical contact; the offer of any service that suggests or in any way conveys an intimate service contact, including dates, escorts or other such services; adult novelties, toys and devices of a sexual nature for which one would have to be 18 years of age to purchase in the United States. Tasteful nudity may be allowed if the artwork is considered fine art, such as Michelangelo’s David.
Listings intended wholly or mainly as gateways to commercial or private websites for the purposes of advertising.
The sale of Internet domain names (URLs).
Cash or equivalent instruments.
Weapons. MerchantQ does not permit the listing of weapons of any kind unless first Authorized by Us. Please communicate with us on your intent to advertise Weapons for Sale. Such prohibited weapons include, but are not limited to: all firearms, ammunition, fireworks, crossbows, hunting bows, knives of any kind, nunchaku, clubs, brass knuckles, BB guns, paintball guns, pellet guns, tasers, stun guns, pepper spray, mace, blowguns, and weapons designed to be concealed.
Illegal items. Items sold through a MerchantQ Ad Space must adhere to all applicable laws. This includes the sale of items by individuals outside the United States. Some items that may not be sold on MerchantQ include: tobacco products including Cuban cigars, stock and securities, lottery tickets (including grab bags and raffles), illicit drugs, prescriptive devices and drugs, cable descramblers, lock-picking devices, smart cards, and any product which may lead to the production of an illegal item or illegal activity.
Items that infringe upon an individual’s privacy including the sale of marketing lists (bulk email lists, direct-mail marketing lists, etc.).
Living creatures and unauthorized/illegal wildlife products.
Offensive material as deemed offensive by MerchantQ in its sole discretion including items such as crime-scene photos and human organs and body parts.
Any item that enables unauthorized transmission/reception of a satellite broadcast/signal.
Stolen property and goods.
Tobacco and tobacco products.
Unauthorized copies of art in any form.
Any product that by listing same on the Site violates any law in any jurisdiction.
Electronic smoking products.
Illegal drugs or drug paraphernalia.
Any product containing any hazardous or dangerous material including mercury or any product whose use is regulated by any law in any jurisdiction.
Medical equipment unless approved in advance by Us.
No plants or seeds designated by any agency as noxious or dangerous and no illegal plants or seeds.
Electronic surveillance equipment.
Tanning devices unless approved in advance by Us.
Service contracts or warranties.
Social followers, likes, follows, etc.
Spam Products & Comments
Additionally… posting of links in your Ad Space to outside websites not owned by you or otherwise not under the domain in which the Ad Space is registered to is strictly prohibited.
MerchantQ does allow Advertisers to setup more than one Ad Space. However as an Advertiser you are not allowed to create and list identical product listings in more than one Category. You may create 1 listing per product and List the same single product Listing in multiple product associated Categories. Any Advertiser found listing identical products (Same Product, 2 separate Product Listings) in more than one Category will have all Ad Spaces attached to their account immediately disabled, as well as being banned from HandmadeThingys.com.
As an Advertiser you agree not to “spam” other products in the Marketplace by leaving comments including links or text asking users to view your product or service This not only makes you look bad as an Advertiser it also reflects poorly on the entire Marketplace. Any Advertiser found spamming the Marketplace will have their Ad Space and Membership account immediately disabled.
Any Advertiser owner found “gaming” the system by creating fake user accounts to generate feedback for their products will be immediately disabled and banned from HandmadeThingys.com
Disclaimer and Dispute Resolution
MERCHANTQ ON BEHALF OF ITS MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS, MAKES NO EXPRESS OR IMPLIED WARRANTIES, COVENANTS OR REPRESENTATIONS OF ANY KIND WITH RESPECT TO THE SITE, THE SERVICES OR ANY CONTENT THEREON. MERCHANTQ EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WITH REGARD TO THE SITE, THE SERVICES, ALL CONTENT THEREON, AND ANY PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED FROM OR ON THE SITE. MERCHANTQ DOES NOT WARRANT : THAT THE FUNCTIONS PERFORMED BY THE SITE OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR THAT DEFECTS IN THE SITE OR THE SERVICE WILL BE CORRECTED; OR THE ACCURACY OR COMPLETENESS OF THE CONTENT; OR THAT ANY ERRORS IN THE CONTENT WILL BE CORRECTED. THE SITE, THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN “AS IS”, ‘WHERE IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
If a dispute arises between You and MerchantQ, We will seek to resolve the dispute as quickly as commercially reasonable. Before resorting to legal proceedings, You must first contact Us directly and work with Us to resolve a dispute. If a dispute cannot be resolved by You and We, You will have the option to pursue a claim (a “Claim”) against MerchantQ in accordance with one of the options provided below or as We and You otherwise agree in writing.
This Advertisers Agreement shall be governed in all respects by the laws of the State of Arizona as they apply to agreements entered into and to be performed entirely within Arizona between Arizona residents, without regard to conflict of law provisions.
Option One – For any Claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than $20,000, the party requesting relief may elect to handle the Claim in a cost effective manner through binding non-appearance-based arbitration. In the event a party elects arbitration, they shall initiate such arbitration through an established alternative dispute resolution (“ADR”) provider mutually agreed upon by the parties in the greater Snowflak, Arizona area. The ADR provider and the parties must comply with the following rules: a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and c) the arbitrator’s decision shall be final and not appealable to any court or any other tribunal or arbitrator(s), and shall be entered and enforceable as a judgment in a court of competent jurisdiction in Snowflake, Arizona.
Option Two – For any other Claim other than a Claim which qualifies and is opted for by a party under option one above, such Claim may be submitted by either You or Us for arbitration to the Snowflake, Arizona office of the American Arbitration Association. Such arbitration proceedings will be conducted in Snowflake, Arizona and will be heard by one arbitrator in accordance with the then current commercial arbitrations rules of the American Arbitration Association. Such arbitrator will be a lawyer of recognized standing and expertise in the area of commercial transactions.
Attorneys’ Fees – In the event MerchantQ is required to incur any attorneys’ fees or other expenses in connection with enforcing or defending its rights under this Advertisers Agreement with respect to a Claim relating to Your use of the Site, You shall reimburse MerchantQ for such reasonable attorneys’ fees and expenses.
These Terms are effective March 1, 2016, for current Advertisers, and upon use of the Site by a new Advertiser. We reserve the right to modify or terminate the Services for any reason, without notice, at any time. We reserve the right to alter or amend these Terms or other Site policies at any time. Any notices of termination or modification to the Services or the Terms will take effect when set forth on the Site. When using particular Services on the Site, You are subject to any unique posted policies or rules applicable to specific Services You use through the Site, which may be posted from time to time. All such policies or rules are hereby incorporated into this Adertiser’s Agreement. This Advertisers Agreement as supplemented by such other additional agreements for specific Services, sets forth the entire understanding and agreement between us with respect to the subject matter hereof.